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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sam Pardue

Sam Pardue

October 4, 2024

5  out of  5
rating by Sam Pardue
"I've been impressed."
We responded:
"Thank you Sam! We look forward to continuing to provide you 5 star service and protection "
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Kyle Burch

October 3, 2024

5  out of  5
rating by Kyle Burch
"I have been nothing but happy with State Farm Insurance and the team and agents that work with me and help me out. Such a difference from previous insurance companies. Highly recommend."
We responded:
"Thank you for the review Kyle! We look forward to continuing to protect your physical assets and financial future ."
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Jean Dodier

September 24, 2024

5  out of  5
rating by Jean Dodier
"Amber Scism, my new State Farm agent, was friendly, courteous, and welcoming. She explained policy details clearly and answered my questions."
We responded:
"It was a pleasure meeting with you in our office Jean! Helping people navigate their insurance and understanding their coverage is what we are here for"
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Sherman Winner

September 23, 2024

5  out of  5
rating by Sherman Winner
"I can’t believe I gave five stars to an insurance company. I generally grudge the process of getting insurance, but Sarah and Amber’s office made the process a little less arduous."
We responded:
"Switching insurance can be easy with the right people you made it just as simple and asked the right questions. We are grateful to have the opportunity to protect you."
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Mitchell Guffy

September 18, 2024

5  out of  5
rating by Mitchell Guffy
"Fantastic customer service. I was helped with my needs immediately upon contacting Amber. Highly recommend her and this company."
We responded:
"Thank you Mitchell! We are grateful to help you save money on your auto insurance while providing excellent coverage"
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Archie green

July 3, 2024

5  out of  5
rating by Archie green
"Was with progressive for a few years till they raised my rate over 100 bucks. Switch to state farm and saved a bunch of money even when adding renters insurance to my policy."
We responded:
"Thanks Archie! Thrilled we can save you money and get you renters insurance!"
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Chris Barborka

May 23, 2024

5  out of  5
rating by Chris Barborka
"Quick and professional. Saved $50/month right off the bat by switching from Progressive."
We responded:
"Very exited to hear we saved you a significant amount while providing great protection!"
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Nathan Gengler

April 17, 2024

5  out of  5
rating by Nathan Gengler
"The team is very easy to work with and clear with their communication."
We responded:
"Thank you Nathan! We look forward to being your risk advisors!"
Profile photo of Geovani Arevalo

Geovani Arevalo

April 16, 2024

5  out of  5
rating by Geovani Arevalo
"My overall experience was excellent! Amber was amazing and very friendly. She was able to help me get a quote on my car insurance and a good deal."
We responded:
"We are not always the lowest price, but we will give you our honest opinion on your coverages and make recommendations. Glad you chose our office and found value here Giovani!"
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Megan Mahoney

April 9, 2024

2  out of  5
rating by Megan Mahoney
"I would not recommend switching to State Farm. We had a very terrible experience and it has cost us more money to switch due to their lack of care that could have easily been avoided. After switching insurance and canceling our old policy, we were notified that underwriting cancelled our new policy due to a low quality photo of our roof. This caused our bank to buy insurance on our behalf at almost $3,000. While State Farm was responsive, I did not find them to be helpful in ensuring everything was back in place with with our mortgage. I spent too much time and money fixing a problem they caused due to poor photography. I expect an insurance company to not care and disregard us after insurance is in place, but it came as a surprise to happen before securing the business."
We responded:
"I know this has been very frustrating Meghan and I am sorry you had to go through this. We work hard in this office to prevent adverse underwriting actions from occurring but sometimes they do. I understand your policy is currently in place. We are actively working with your mortgage company to ensure they have proof of insurance with no time out of force so that they can refund you the force placed insurance. Your experience has led me to review our in office best practices regarding new homeowners insurance policies and I thank you for that as well as this feedback."
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Julie Bowman

April 8, 2024

5  out of  5
rating by Julie Bowman
"Amber was great to work with! She was knowledgeable, organized, a great communicator and I really appreciated her attention to detail. I also really love that her business regularly gives back to the community. Great experience- highly recommend."
We responded:
"Happy to be apart of the neighborhood Julie and help the school!!"
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Peter Holland

March 5, 2024

5  out of  5
rating by Peter Holland
"Very helpful thanks"
We responded:
"Thanks Peter!!! We are happy to be able to help you with your insurance!"
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Cliff Pfenning

January 30, 2024

5  out of  5
rating by Cliff Pfenning
"Was really easy n efficient n comfortable so definitely recommend. Also rate was amazing based on so many discounts available"
We responded:
"Welcome to the office Cliff! "
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Elizabeth Valtierra

December 22, 2023

5  out of  5
rating by Elizabeth Valtierra
"Made it very clear and easy to get a quote and were helpful with the questions I had."
We responded:
"Happy to hear the getting insurance at our office was easy and smooth! Glad to be able to help you!"
Profile photo of Benner Magoo

Benner Magoo

November 3, 2023

5  out of  5
rating by Benner Magoo
"Sarah was great! Answered all my questions and saved me a lot of money versus my previous policy. Very friendly, well prepared and effective. Definitely would recommend to anyone for their insurance needs!!"
We responded:
"Sarah Lower is a joy to have in our office! She makes getting motorcycle insurance smooth and painless! Welcome to the office and thank you for the kind words."
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Kasun Rathnatunga

September 28, 2023

5  out of  5
rating by Kasun Rathnatunga
"It was excellent service. It saved even more money."
We responded:
"Thanks for the review Kasun! Happy to help save you money on your insurance"
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Ed Knapton

September 27, 2023

5  out of  5
rating by Ed Knapton
"Great people! Very responsive to questions and needs."
We responded:
"It’s easy to be great when we have phenomenal insureds like you Ed!"
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Robb Westlund

August 14, 2023

5  out of  5
rating by Robb Westlund
"More customer service than I could ever expect!"
We responded:
"Thanks Robb! Happy that we were able to provide you proof of auto insurance this am quickly!"
Profile photo of Barbara McNamara

Barbara McNamara

August 10, 2023

5  out of  5
rating by Barbara McNamara
"I contacted a local State Farm Agency for a new auto insurance policy. I needed to save money. Sarah was very knowledgeable about State Farm's services and guided me through the process to what I needed. Sarah is a professional and has excellent customer service skills. I would highly recommend the Amber Scism - State Farm Agency for all your needs."
We responded:
"Welcome to the office Barbara! We appreciate the opportunity to care for you and help you save on your insurance."
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Joshua Riddell

June 27, 2023

5  out of  5
rating by Joshua Riddell
"Called just the other day to get an auto and renter's quote, as I had only auto with Geico for 3 years. I talked with a very friendly agent on the phone for about 20 minutes, and comparatively, State Farm saved me $50 a month, even with both plans! I'm very grateful to have found a better insurance company."
We responded:
"Welcome to the office Josh! We are thrilled to be able to save you significant money on your car insurance and renters insurance in Washington!"
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Steve Morrow

June 16, 2023

5  out of  5
rating by Steve Morrow
"Couldn't have asked for a better experience. I have been stressing this past month about transitioning my car insurance from North Carolina to Oregon, but Dustin made it super easy over the phone. Appreciate it dude."
We responded:
"We appreciate you Steve! Moving is stressful enough as it is. I am glad Dustin helped make the transition to Oregon smooth "
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J T

June 9, 2023

5  out of  5
rating by J T
"Amber is great to work with! Very knowledgeable and helped us figure out a better plan for our health insurance coverage by reviewing our coverage through work too. She’s great to work with and would recommend to others!"
We responded:
"Thank you Jocelyn! It was a pleasure to review your employer benefits and make sure your family is protected"
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Sara daRosa

June 8, 2023

5  out of  5
rating by Sara daRosa
"Without a doubt one of the easiest phone calls I have ever made! Changing insurance always seems like a daunting task and in my case I had to title and register my car in OR on top of that! Dustin went above and beyond to make sure all my questions were answers in full. I honestly felt like I was on the phone with a friend. To say that they truly care about you and your needs would be an understatement! They ask all the right questions to make sure you are fully covered but saving as much money as possible. I made the decision to switch almost instantly, and you should to! :) you will not regret it!"
We responded:
"Welcome to Oregon Sara! Being able to talk to a real person who understand auto insurance in Portland, Oregon as well as what is needed to make sure you are protected is huge! Dustin embodies our offices core values and is a WONDERFUL human. "
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TA M

May 23, 2023

5  out of  5
rating by TA M
"Very friendly and helpful, Sarah and Amber helped me set up new auto and renters policies very quickly. This will save me substantial money, and I look forward to having them as my agents for insurance needs. Very pleased with the service and products!"
We responded:
"Glad we were here to help you set up insurance quickly, and save you money! We are excited to protect your family"
Profile photo of Taylor Quindlen

Taylor Quindlen

May 19, 2023

5  out of  5
rating by Taylor Quindlen
"Home insurance that feels like catching up with a close friend! Dustin made this “boring but necessary” part of the home buying process actually really informative and engaging. I appreciated that he was a Portland local and not only understood but anticipated some of the concerns I’d have buying a home here. He made complex and mundane line items easily understandable and made me feel really confident that State Farm will look out for my best interests long term. Thanks again for putting a lively and personal twist on insurance, I’ll actually look forward to our next call. Highly recommend working with Dustin and his team!"
We responded:
"Home ownership is an intense process. Dustin does do a great job of explaining the risks and how State Farm protects you from them. I am thankful you took the time to meet with him and include him on your journey! "