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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monika

March 25, 2025

5  out of  5
rating by Monika
"Great and easy experience!"
We responded:
"Thank you Monika! Happy to be able to help you protect your home!"
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Carlos White

March 24, 2025

5  out of  5
rating by Carlos White
"Previously, I owned a Kia, while my wife drove a Hyundai. These two vehicles are among the most frequently stolen, leading many insurance companies to discontinue coverage for them. Consequently, finding insurance for either vehicle proved challenging, and the premiums were significantly higher than the average. As my Kia’s insurance renewal approached, I was informed that my premiums would increase substantially to approximately $900 per month, rendering it unaffordable. In response, I contacted Amber and sought her assistance in reviewing my insurance policy. To my surprise, Amber provided a quote that exceeded my expectations. Initially, I anticipated a change in the premium after she conducted a thorough analysis of my previous policy. However, the quote remained unchanged, indicating that Amber had successfully identified areas for improvement. Amber thoroughly examined my old policy and discovered that my rates were not optimal. Through her efforts, she was able to secure affordable insurance coverage for me. I highly recommend Amber to individuals seeking to review their current insurance policies. She has proven to be an invaluable resource in helping me find a more suitable and cost-effective solution. I express my sincere gratitude for Amber’s dedication and hard work in assisting me."
We responded:
"Thank you for the kind words Carlos! Kia’s and Hyundai’s can be tough to get good rates on. State Farm was able to match your current rates at a FRACTION of the cost. I am thankful you gave us the opportunity to look into it and save your family money"
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Alex Stone

March 21, 2025

5  out of  5
rating by Alex Stone
"Professional, helpful, and saved me a TON on my insurance after progressive tried to empty my wallet for less coverage/service. Highly recommend. 10/10"
We responded:
"Thrilled we can help save money and provided better insurance coverage!! Thanks for the kind words Alex"
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Mario Avalos Gonzalez

March 7, 2025

1  out of  5
rating by Mario Avalos Gonzalez
"Very hard to get ahold of, tried multiple times during the posted business hours and left voice mails that were often un answered, in total I was only able to get a person on the phone a handful of times. Email was the most reliable form of communication and I live too far away to go in person. Finally left after my autopay payment card needed renewal, they called me and got my updated info. Later on I received an Email stating there was an error with my card on file and the auto payments were not going through. I tried multiple times to reach out and get this fixed. I'm assuming I was without insurance in that time period of the missed payment. Finally got a call back about a week later and made my payment. I left soon after and found a better deal with better coverage elsewhere, and so far the customer service is great. Update after response from business: Calls not being answered were from my entire time under this agency mid 2023 - beginning of 2025. I was eventually helped with everything I needed but after multiple tries each time. And voice mails in my experience were slow to be responded to if at all."
We responded:
"Mario, I am sorry your experience with our office was less than satisfactory. We strive to return voicemails the same business day. I searched our voicemail history and see you called on December 18 and we responded same day. I also searched our call history and I do see calls made to us but no voicemail left. Without the voicemail, we do not know if it was an intentional call. I see through our notes that we have been in consistent contact with you since November regarding the billing. It clearly was a frustrating process. I have spoken with my team regarding your experience. Thank you for sharing with me."
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Ricardo Villalobos

February 28, 2025

5  out of  5
rating by Ricardo Villalobos
"Just moved from California to Oregon for work and I was searching for a reliable and trustful insurance company to work with. State Farm was helpful to get me the coverage I needed for everything and I saved with bundling. I appreciate them reaching out to me since I was busy with moving."
We responded:
"Welcome to Oregon Ricardo! Bundling your home and auto is an excellent way to save. We are happy to hear your communication with our office has been smooth and timely!"
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Andrew Arthur

February 4, 2025

5  out of  5
rating by Andrew Arthur
"I'll be honest, the process of signing up with State Farm was a bit of a headache. Spent a bunch of time running around online and on 800 numbers, but once I got through to Amber and her team, the process was easy and honestly pretty quick. Just goes to show, always go through the local reps lol"
We responded:
"Thanks Andrew! I Wish you had our number from the beginning! In the future, call us at 503–2 06–5850. You can text us too."
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Patricia Yoder

January 28, 2025

5  out of  5
rating by Patricia Yoder
"State Farm was very responsive to the information and requests I made. Amber and Jarod were good to work with."
We responded:
"Thank you Patricia! We are happy to help you secure insurance for your home"
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Mallory McCormack

November 20, 2024

5  out of  5
rating by Mallory McCormack
"The app made it super easy to find the contact info for my agent. I was able to send a text message to my agent and pause my insurance in a matter of a few minutes!! Amber was so quick to respond and answered all my questions before I even knew what to ask! I love having my insurance card at my fingertips with the app and I’ve never had issues getting in touch with an agent!"
We responded:
"Happy to be here for you Mallory!"
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Sam Pardue

October 4, 2024

5  out of  5
rating by Sam Pardue
"I've been impressed."
We responded:
"Thank you Sam! We look forward to continuing to provide you 5 star service and protection "
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Kyle Burch

October 3, 2024

5  out of  5
rating by Kyle Burch
"I have been nothing but happy with State Farm Insurance and the team and agents that work with me and help me out. Such a difference from previous insurance companies. Highly recommend."
We responded:
"Thank you for the review Kyle! We look forward to continuing to protect your physical assets and financial future ."
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Jean Dodier

September 24, 2024

5  out of  5
rating by Jean Dodier
"Amber Scism, my new State Farm agent, was friendly, courteous, and welcoming. She explained policy details clearly and answered my questions."
We responded:
"It was a pleasure meeting with you in our office Jean! Helping people navigate their insurance and understanding their coverage is what we are here for"
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Sherman Winner

September 23, 2024

5  out of  5
rating by Sherman Winner
"I can’t believe I gave five stars to an insurance company. I generally grudge the process of getting insurance, but Sarah and Amber’s office made the process a little less arduous."
We responded:
"Switching insurance can be easy with the right people you made it just as simple and asked the right questions. We are grateful to have the opportunity to protect you."
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Mitchell Guffy

September 18, 2024

5  out of  5
rating by Mitchell Guffy
"Fantastic customer service. I was helped with my needs immediately upon contacting Amber. Highly recommend her and this company."
We responded:
"Thank you Mitchell! We are grateful to help you save money on your auto insurance while providing excellent coverage"
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Archie green

July 3, 2024

5  out of  5
rating by Archie green
"Was with progressive for a few years till they raised my rate over 100 bucks. Switch to state farm and saved a bunch of money even when adding renters insurance to my policy."
We responded:
"Thanks Archie! Thrilled we can save you money and get you renters insurance!"
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Chris Barborka

May 23, 2024

5  out of  5
rating by Chris Barborka
"Quick and professional. Saved $50/month right off the bat by switching from Progressive."
We responded:
"Very exited to hear we saved you a significant amount while providing great protection!"
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Nathan Gengler

April 17, 2024

5  out of  5
rating by Nathan Gengler
"The team is very easy to work with and clear with their communication."
We responded:
"Thank you Nathan! We look forward to being your risk advisors!"
Profile photo of Geovani Arevalo

Geovani Arevalo

April 16, 2024

5  out of  5
rating by Geovani Arevalo
"My overall experience was excellent! Amber was amazing and very friendly. She was able to help me get a quote on my car insurance and a good deal."
We responded:
"We are not always the lowest price, but we will give you our honest opinion on your coverages and make recommendations. Glad you chose our office and found value here Giovani!"
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Megan Mahoney

April 9, 2024

2  out of  5
rating by Megan Mahoney
"I would not recommend switching to State Farm. We had a very terrible experience and it has cost us more money to switch due to their lack of care that could have easily been avoided. After switching insurance and canceling our old policy, we were notified that underwriting cancelled our new policy due to a low quality photo of our roof. This caused our bank to buy insurance on our behalf at almost $3,000. While State Farm was responsive, I did not find them to be helpful in ensuring everything was back in place with with our mortgage. I spent too much time and money fixing a problem they caused due to poor photography. I expect an insurance company to not care and disregard us after insurance is in place, but it came as a surprise to happen before securing the business."
We responded:
"I know this has been very frustrating Meghan and I am sorry you had to go through this. We work hard in this office to prevent adverse underwriting actions from occurring but sometimes they do. I understand your policy is currently in place. We are actively working with your mortgage company to ensure they have proof of insurance with no time out of force so that they can refund you the force placed insurance. Your experience has led me to review our in office best practices regarding new homeowners insurance policies and I thank you for that as well as this feedback."
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Julie Bowman

April 8, 2024

5  out of  5
rating by Julie Bowman
"Amber was great to work with! She was knowledgeable, organized, a great communicator and I really appreciated her attention to detail. I also really love that her business regularly gives back to the community. Great experience- highly recommend."
We responded:
"Happy to be apart of the neighborhood Julie and help the school!!"
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Peter Holland

March 5, 2024

5  out of  5
rating by Peter Holland
"Very helpful thanks"
We responded:
"Thanks Peter!!! We are happy to be able to help you with your insurance!"
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Cliff Pfenning

January 30, 2024

5  out of  5
rating by Cliff Pfenning
"Was really easy n efficient n comfortable so definitely recommend. Also rate was amazing based on so many discounts available"
We responded:
"Welcome to the office Cliff! "
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Elizabeth Valtierra

December 22, 2023

5  out of  5
rating by Elizabeth Valtierra
"Made it very clear and easy to get a quote and were helpful with the questions I had."
We responded:
"Happy to hear the getting insurance at our office was easy and smooth! Glad to be able to help you!"
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Benner Magoo

November 3, 2023

5  out of  5
rating by Benner Magoo
"Sarah was great! Answered all my questions and saved me a lot of money versus my previous policy. Very friendly, well prepared and effective. Definitely would recommend to anyone for their insurance needs!!"
We responded:
"Sarah Lower is a joy to have in our office! She makes getting motorcycle insurance smooth and painless! Welcome to the office and thank you for the kind words."
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Kasun Rathnatunga

September 28, 2023

5  out of  5
rating by Kasun Rathnatunga
"It was excellent service. It saved even more money."
We responded:
"Thanks for the review Kasun! Happy to help save you money on your insurance"
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Ed Knapton

September 27, 2023

5  out of  5
rating by Ed Knapton
"Great people! Very responsive to questions and needs."
We responded:
"It’s easy to be great when we have phenomenal insureds like you Ed!"