State Farm® Insurance Agent Amber Scism

"Very hard to get ahold of, tried multiple times during the posted business hours and left voice mails that were often un answered, in total I was only able to get a person on the phone a handful of times. Email was the most reliable form of communication and I live too far away to go in person. Finally left after my autopay payment card needed renewal, they called me and got my updated info. Later on I received an Email stating there was an error with my card on file and the auto payments were not going through. I tried multiple times to reach out and get this fixed. I'm assuming I was without insurance in that time period of the missed payment. Finally got a call back about a week later and made my payment. I left soon after and found a better deal with better coverage elsewhere, and so far the customer service is great. Update after response from business: Calls not being answered were from my entire time under this agency mid 2023 - beginning of 2025. I was eventually helped with everything I needed but after multiple tries each time. And voice mails in my experience were slow to be responded to if at all."

"Just moved from California to Oregon for work and I was searching for a reliable and trustful insurance company to work with. State Farm was helpful to get me the coverage I needed for everything and I saved with bundling. I appreciate them reaching out to me since I was busy with moving."

"I'll be honest, the process of signing up with State Farm was a bit of a headache. Spent a bunch of time running around online and on 800 numbers, but once I got through to Amber and her team, the process was easy and honestly pretty quick. Just goes to show, always go through the local reps lol"

"State Farm was very responsive to the information and requests I made. Amber and Jarod were good to work with."

"The app made it super easy to find the contact info for my agent. I was able to send a text message to my agent and pause my insurance in a matter of a few minutes!! Amber was so quick to respond and answered all my questions before I even knew what to ask! I love having my insurance card at my fingertips with the app and I’ve never had issues getting in touch with an agent!"

"I've been impressed."

"I have been nothing but happy with State Farm Insurance and the team and agents that work with me and help me out. Such a difference from previous insurance companies. Highly recommend."

"Amber Scism, my new State Farm agent, was friendly, courteous, and welcoming. She explained policy details clearly and answered my questions."

"I can’t believe I gave five stars to an insurance company. I generally grudge the process of getting insurance, but Sarah and Amber’s office made the process a little less arduous."

"Fantastic customer service. I was helped with my needs immediately upon contacting Amber. Highly recommend her and this company."

"Was with progressive for a few years till they raised my rate over 100 bucks. Switch to state farm and saved a bunch of money even when adding renters insurance to my policy."

"Quick and professional. Saved $50/month right off the bat by switching from Progressive."

"The team is very easy to work with and clear with their communication."

"My overall experience was excellent! Amber was amazing and very friendly. She was able to help me get a quote on my car insurance and a good deal."

"I would not recommend switching to State Farm. We had a very terrible experience and it has cost us more money to switch due to their lack of care that could have easily been avoided. After switching insurance and canceling our old policy, we were notified that underwriting cancelled our new policy due to a low quality photo of our roof. This caused our bank to buy insurance on our behalf at almost $3,000. While State Farm was responsive, I did not find them to be helpful in ensuring everything was back in place with with our mortgage. I spent too much time and money fixing a problem they caused due to poor photography. I expect an insurance company to not care and disregard us after insurance is in place, but it came as a surprise to happen before securing the business."

"Amber was great to work with! She was knowledgeable, organized, a great communicator and I really appreciated her attention to detail. I also really love that her business regularly gives back to the community. Great experience- highly recommend."

"Very helpful thanks"

"Was really easy n efficient n comfortable so definitely recommend. Also rate was amazing based on so many discounts available"

"Made it very clear and easy to get a quote and were helpful with the questions I had."

"Sarah was great! Answered all my questions and saved me a lot of money versus my previous policy. Very friendly, well prepared and effective. Definitely would recommend to anyone for their insurance needs!!"

"It was excellent service. It saved even more money."

"Great people! Very responsive to questions and needs."

"More customer service than I could ever expect!"

"I contacted a local State Farm Agency for a new auto insurance policy. I needed to save money. Sarah was very knowledgeable about State Farm's services and guided me through the process to what I needed. Sarah is a professional and has excellent customer service skills. I would highly recommend the Amber Scism - State Farm Agency for all your needs."

"Called just the other day to get an auto and renter's quote, as I had only auto with Geico for 3 years. I talked with a very friendly agent on the phone for about 20 minutes, and comparatively, State Farm saved me $50 a month, even with both plans! I'm very grateful to have found a better insurance company."